Shipping policy
SHIPPING POLICY
Last updated: August 26, 2026
At YoursCart, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process and deliver orders placed through yourscart.online.
1. SHIPPING DESTINATION
We currently ship orders across India, subject to courier availability and serviceability.
2. ORDER PROCESSING
Orders are generally processed within 1–3 business days after successful order confirmation.
During periods of high order volume, promotions, holidays, or unforeseen circumstances, processing may take longer.
You will receive order and shipping updates using the contact information provided during checkout.
3. DELIVERY TIME
After your order has been dispatched, delivery generally takes approximately 3–7 business days depending on your location and courier serviceability.
Delivery times are estimates and are not guaranteed. Remote locations, weather conditions, public holidays, courier delays, and other circumstances beyond our control may result in additional delays.
4. SHIPPING CHARGES
We currently offer FREE SHIPPING on eligible orders across India.
If any additional shipping charges apply to a particular product or location, the applicable charge will be displayed before you complete your purchase.
5. ORDER TRACKING
Once your order has been shipped, tracking information may be provided through the contact information you provided during checkout.
You can use the tracking information to monitor the progress of your shipment.
Tracking information may take some time to become active after the package has been handed over to the courier.
6. DELIVERY ATTEMPTS
Our courier partners may make multiple attempts to deliver your order.
Please ensure that your phone number and delivery address are accurate and that you are available to receive the package.
For Cash on Delivery (COD) orders, please ensure that someone is available at the delivery address to receive and pay for the order.
7. INCORRECT OR INCOMPLETE ADDRESS
Customers are responsible for providing a complete and accurate delivery address, including:
• Full name
• House/Flat number
• Street/Area
• City
• State
• PIN code
• Valid phone number
YoursCart is not responsible for delivery problems caused by incorrect, incomplete, or inaccurate information provided by the customer.
If an order needs to be reshipped because of an incorrect address, additional shipping charges may apply.
8. DELAYED OR LOST ORDERS
Although we work with reliable shipping partners, delivery delays can occasionally occur.
If your order appears to be significantly delayed or lost in transit, please contact us at:
yourscart.online@gmail.com
We will work with the relevant courier partner to investigate the shipment and provide an appropriate resolution.
9. DAMAGED PACKAGES
If your package appears visibly damaged when delivered, please document the condition of the package and product by taking clear photographs or video.
Contact us as soon as possible at:
yourscart.online@gmail.com
Please include your order number and supporting photographs or video.
10. UNDELIVERED OR RETURNED ORDERS
If an order cannot be delivered because of an incorrect address, repeated unsuccessful delivery attempts, refusal to accept the package, or other circumstances attributable to the customer, the package may be returned to the sender.
If you require the order to be shipped again, additional shipping charges may apply.
11. CONTACT US
If you have any questions about shipping or delivery, please contact us:
YoursCart
Website: yourscart.online
Email: yourscart.online@gmail.com
We will do our best to assist you and resolve shipping-related issues as quickly as reasonably possible.